Was playing back and forth ball with Verizon FIOS's billing department for a few months. See 13 real customers reviews & our expert's opinion of Century Link before signing up and learn why they are ranked 4438th out of 4496 web hosting companies This is by far the worst phone company and possibly the worst company period I have ever had the mis-fortune to deal with. Hiding negative complaints is only a Band-Aid. Since account inception I have been overcharged every single month. 4. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. BBB Business Profiles are subject to change at any time. Initial CenturyLink complaints should be directed to their team directly. As a matter of policy, BBB does not endorse any product, service or business. Centurylink review rated 1.0/5.0 with 13 Comments: I have had it with CenturyLink and their deceptive business practices. Fitch Affirms CenturyLink's 'BBB-' IDR; Outlook Stable. We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. Was playing back and forth ball with Verizon FIOS's billing department for a few months. Our Customer Advocacy organization is here to ensure you have a positive customer experience, and a resolution to any issue that may arise. Fitch Affirms CenturyLink's Ratings on Proposed Savvis Acquisition; Outlook Stable . I'm calling BBB. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with CenturyLink Customer Service. CenturyLink employees "know that if they have any concerns about ethics or compliance issues, we have an Integrity Line in place, 24 hours a day, seven days a week," he said. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Fitch Rates Proposed CenturyLink Offering 'BBB-' Rating Action Commentary / Wed 27 Apr, 2011. See BBB rating, reviews, complaints, & more. horrible customer service. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. You can use their availability checker here to … We DO NOT remove reports. All plans come with a 1TB data cap, which puts it in the average range offered by most ISPs today. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Funny. It … BBB Business Profiles may not be reproduced for sales or promotional purposes. Best of the Best. Centurylink review rated 1.0/5.0 with 13 Comments: I have had it with CenturyLink and their deceptive business practices. But if CenturyLink can better respond to customer complaints, there’s definitely room to improve the company’s reputation. All business will get complaints. The service is reliable and the price is better than Xfinity. http://kare11.tv/2tf68Hi Book our famous low fares only on the official Southwest Airlines website. The BBB says there have been 11,954 complaints about CenturyLink logged on its website over the last three years. On January 27, the Better Business Bureau issued a warning about CenturyLink for advertising issues and a pattern of complaints. There was a little disconnect on installation day but overall the set up service was good.” Consumers want to see how a business took care of business. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3390 reviews.. Centurylink ranks 352 of 1408 in Telecommunications category. Looking for more information? Specific … ", "Go … 149 reviews of CenturyLink "Not going to lie, when I first started putting together this review it was not going to be a positive one. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. The complaints are from consumers across the country. This is the best way to manage and repair your business reputation. Ripoff Report on: Centurylink - Embarq slow internet page can not be displayed time out wouldnt let me cancel without charging kissimmee florida Initial complaints should be directed to CenturyLink directly. File a complaint with online services such as the BBB, Attorney General, ICCC, Consumer Affairs . BBB is also a kind of scam: they are not in any sense a government agency, more of a Yelp-like entity. CENTURYLINK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: CenturyLink. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. By supplying your service address zip code we will be able to get you to the right location. There may be more reports for "CenturyLink" For more results perform a general search for "CenturyLink" ... Internet Services: Century Link - Internet Phoenix, Arizona. 1,694 complaints closed in last 12 months. So for this 1 star." Related: Centurylink - Got scammed & it's my elderly Mama. What to expect: This depends on whether the company actively responds to its BBB complaints. There are two exceptions to the data cap: the 1Gb/s Fiber plan doesn’t have it, as well as households that have discounted CenturyLink internet services as part of the program that promotes adoption of broadband internet in low-income households, which puts CenturyLink above the rest! BBB reports on known marketplace practices. Access the headquarters listing for Lumen Technologies here. Business Profile. 33 reviews of CenturyLink "Nothing against Centurylink as a service, as I am not a customer, but I have been receiving advertising mail from this company for months now, and have repeatedly requested to be removed from their mailing list, and they have refused to honor this request. 2; These results are a bit disheartening. Location of This Business930 15th St Fl 11, Denver, CO 80202-2932, Headquarters930 15th St Fl 11, Denver, CO 80202-2932. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. CENTURYLINK Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: CenturyLink. So for this 1 star. We use the insights we gain from customer interactions to drive improvements within our company. Ripoff Report on: Centurylink - Embarq slow internet page can not be displayed time out wouldnt let me cancel without charging kissimmee florida This is the best way to manage and repair your business reputation. ", "Go somewhere else. Consumers want to see how a business took care of business. Centurylink - Complaints To The FCC, FTC. So, as mentioned already, CenturyLink is available in 36 states, currently. ". How those businesses take care of those complaints is what separates good businesses from the rest. Centurylink review from Raleigh, North Carolina with 9 Comments: The BBB gives Century Link an A+. Access the headquarters listing for Lumen Technologies, International Association of Better Business Bureaus. Comments are moderated so may not appear immediately. Most common customer complaints against CenturyLink. BEWARE OF CENTURYLINK FRAUD: Centurylink has been committing fraud by sending customers to collections for not returning their modems or by returning it late.Centurylink waits 8 months without contacting the customer to notify them they have not received the Modem, I returned my modem right away and they received it on 8/1/2013, but I did not find out there was a problem until after it gone … Centurylink Billing/BBB Rating Laughable! This is the best way to manage and repair your business reputation. I spoke to salesperson T.C. BBB remains operational and focused on serving our business community. Please read complaint reports everywhere online before you decide to do business with CenturyLink. Location of This Business185 Berry St # 1820, San Francisco, CA 94107, Headquarters930 15th St Fl 11, Denver, CO 80202-2932. Having been a Century Link customer since 2005, I look back to my days in Hong Kong and Mainland China with nostalgia – there the minimum speed in interior rural China is now 100Mbps. BBB Business Profiles generally cover a three-year reporting period. BBB reports on known marketplace practices. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Then soon after got a call and magically the issue was solved. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Go over their heads on this one if you need to. We're here to help with new service, billing, tech support and more. Get Accredited Login Welcome to BBB Northwest + Pacific. Having been a Century Link customer since 2005, I look back to my days in Hong Kong and Mainland China with nostalgia – there the minimum speed in interior rural China is now 100Mbps. Hiding negative complaints is only a Band-Aid. Got tired of it. First, CenturyLink is a DSL provider, meaning that most of their plans use copper telephone lines to deliver service. Centurylink - Century Link every time it rains we lose service and now calls 411 for information which we are charged for and takes multiple complaints to have removed from bill and now when the phone has been not working it calls 911. we have had 3 visits from the local police for noncalls. (3/5) ”I’ve had service for about 3 months. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. When to try it: When CenturyLink’s BBB page show that it is actively involved in responding to complaints you are more likely to get a response from them, maybe a request to provide more information so they can fix the issue. BBB and FCC for me thank you very much. Better Business Bureau What Consumers need to know 20/20 exposes the real BBB In The Media. The complaints are from consumers … How those businesses take care of those complaints is what separates good businesses from the rest. Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. Telephones. Use this comments board to leave complaints and reviews about CenturyLink. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB said in its statement it has identified a pattern of complaints against CenturyLink. I called CenturyLink to set up service for Internet. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read more. Since account inception I have been overcharged every single month. From just this website, consumers have reportedly lost over $415,000. How can they expect to get customers if they are committing fraud against people. BBB complaints also work sometimes. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. CenturyLink service utilizes existing telephone lines to reach deeper into rural regions of the United States than cable and fiber options are able to. As a matter of policy, BBB does not endorse any product, service or business. As a result, CenturyLink now has a C rating with the Denver/Boulder BBB. After contacting the company repeatedly over months, we finally filed complaints with the FTC and BBB. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. 44 reviews for CenturyLink, 1.3 stars: 'Worst customer service I have ever experience! We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. BBB Business Profiles generally cover a three-year reporting period. Ryan W. Seattle, WA. Contact CenturyLink for your home customer service needs. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Also get in touch with their Cooperate Office and write a letter. You can find contact details for CenturyLink above. Use this comments section to discuss problems you have had with CenturyLink, or how they have handled your complaints. 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