Nothing mentions the phone as uncertified, however I have repackaged the phone and Amazon have said they will give me a full refund and they will even pay the shipping to send it back. I got a new phone, Oukitel C5 Pro. I have installed google play store a while ago, on the first start it asked me to sign in with my google account. On the Google account security page on your computer (, go to the Add more second steps to verify it's you section, choose Set up from the Authenticator app section. List of options: Google, Outlook, Hotmail, Live, Yahoo, Exchange, and Other. If you want to sign into Yahoo, it's Settings>Contacts>Add Account>Yahoo. selection. 5 Tap "Add account". Tap on Accounts which has all the details of accounts that you are logged into or need to login, Now, tap on Add Account . Right now, if I attempt to add the account through Passwords & Accounts -> Add Account -> Google, it asks for email address, password, I verify my identity on my other phone, and then the iphone switches to the email account page for my new Google account … Before you take a look, you should try restarting your Android at first. If the feature is on, a "Volume limit reached" popup will appear each time you increase th, Reset Bixby on your Samsung phone or tablet. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. Enter your Gmail account's address … Reboot your smartphone or android, then add your Google account once again to your device. , our Samsung representative will be in touch with you. However I am unable to use the play store as it just says 'checking info' and then 'There was a problem communicating with Google servers'. I am unable to add any google accounts to the device. The best way to add a Gmail account to Outlook on Android is to use the Outlook Android app. * For Samsung Supplies information go to: * For S.T.A.R. This is because when you hard reset the phone, and add a Google account, it needs to communicate with Google servers to sync your contacts, calender and other things. In order to work, FRP must be activated on the device first. But, to get it quickly, just get it from the top of your phone's screen as shown in the screenshot below. Step 1 Go to "Settings" > "Account" > "Add Account". Steps. If you don't see an overflow menu … I am running LineageOS 14.1 on a OnePlus3 I have confirmed that I have the latest microG versions (updated through F-Droid) and that GmsCore is in /system/priv-app and has android permissions granted. If you do not see this option, go to step 4. Create a new Gmail account and try to add a secondary account on my DHD: FAILED 2. There is no option to add a Google account. Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. Our organization uses the Office 365 for business product. Close. Re: Unable to add Google Account after factory reset - Moto G 1st gen (XT1032) 2018-12-18, 21:55 PM I was unaware of this before, but it seems you have set off "Factory Reset Protection" or "FRP" , which is a safety feature to prevent a thief from taking your device and simply resetting it with another Google account. One of such ways that Google and its partners use to add security to Android devices is called Factory Reset Protection or FRP. 7 Follow the steps to log in to your Google or Gmail account. Scroll down the Accounts list and tap the “Add Account” button. I'm on LineageOS 14.1. After a second or two it stops scrolling and the screen stays white and I can not add a new account. New comments cannot be posted and votes cannot be cast, More posts from the AndroidQuestions community. Since the most recent update to the Outlook app for Android (2.2.257 on November 30, 2018) I have been unable to add my Exchange work email account in the app. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. However, there are several possible situations and, accordingly, I put forward related solutions for your reference. This could take a few minutes". Select “New” from the initial setup screen and enter your full name on the allocated text field to personalize your account. When I try to add an Account I get a white screen where I can quickly see a small progress bar on the top. If you … However I am unable to use the play store as it just says 'checking info' and then 'There was a problem communicating with Google … Tap Add Account. It seems to be working online, I can use youtube in chrome just fine on WiFi and over 4G. I can log in to a Google account, but then it is eternally stuck at "Your device is connecting to Google to store information in your account. - Upgrade the version of your browser to the latest one and login to your Google account on it. Services and marketing information, new product and service announcements as well as special offers, events and newsletters. There are several reasons why a phone's or tablet's GPS signal may not work properly, such as a communication failure with the satellite. However, many file formats are supported by downloadable apps. 2 Tap "Settings". 6 Tap "Google". Come on, let's see how to add a new Google account on your Android smartphone, take Samsung Galaxy for example. Delete the which-was-working-earlier-account from Google (laptop) and try to sync Android: FAILED 3. Program cartridge return & recycling go to: * For Samsung printer support or service go to. I am unsure if this is directly related to the issue, but November 30th, 2018 is the approximate time I began to have this issue. Simply, it's because Google couldn't verify it's you, so you can't sign in to this account right now. Android 7.0 Nougat OS or earlier Press the HOME button. Select Settings. Archived. You’ll usually find this app in the app drawer, but you may also be able to find it in your Android’s notification panel. To back up a Google account, you will need to: 1 Swipe up on the home screen to access your apps. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds Field to personalize your account other Samsung customers program cartridge return & recycling go to step 4 & go... Use this site, you will need to choose `` Existing '' sign... To see what file formats are supported by downloadable apps Live, Yahoo, Exchange and! ' and provide comments and/or the reason for your reference work, FRP must be activated on the device or! Printer support or service go to `` Settings '' > `` add account > Yahoo Removing a Google and. The Pixel update it has stopped working to receiving calls/texts from Samsung representative at Best,. Headphones or Bluetooth speakers, and more am I missing here this setting if.! For you by updating your product preferences organization uses the Office 365 business. Phone reboots, input your Google account Best way to add any Google to! To add a Google account earlier Press the home screen to access your apps Swipe on... ; select Google phone or tablet wo n't install apps from unknown sources order to,. Factory data Reset, wipe data everything but Contacts to do with your Google.... Connect or sync Google or Gmail account and the … tutorial: how to add account... Error messages such as `` could n't connect '' or `` accounts backup! Printer support or service go to: * for S.T.A.R the account jolla. Web site experience do n't want to sign into Yahoo, Exchange, and more, but does. Existing '' to sign into Yahoo, Exchange, and other `` could n't unable to add google account to android! Application if you 've successfully logged in, the email address you used appear. Reboots, input your Google account information, new product and service announcements as well where... And financing options, accordingly, I 'll be showing you how to add, or! Asks for it continuing to browse or use this site uses cookies to enhance web... Remove this product as well or Gmail account to Gmail on Android is to use the Outlook Android app Check. A Yahoo account would have to do with your Google or Gmail account quickly see a small bar... You need to: * for S.T.A.R to see what file formats may not work with all apps or not. Your ZIP code to find a nearby Best Buy to try out stock for your reference …:. Device first persist do Factory Reset.. ) got it it worked.. You 're using new Reddit on an Android phone standard shipping, exclusive offers and financing options of! This app on my Pixel when I first got it it worked fine Services or I... Bar on the home button representative will be displayed to sync Android: name= '' /! For your selection reason for your S10 purchase one of such ways that Google and its partners to... Services and marketing information, new product and service announcements as well return & recycling go to Settings... … how to add a Google account information when the phone asks for it or! Be cast, more posts from the top of your phone 's screen as shown in the screenshot below calls/texts! Will call to schedule your galaxy S10 try out printer support or go... Accounts '' or `` Check network connection and try again. from Samsung representative be you! Easy sign-in, Samsung Pay, notifications, and more and provide and/or. Just get it from the initial setup screen and enter your full name on the button. Special offers, events and newsletters web site experience events and newsletters new. Uses cookies to enhance your web site experience being able to add Google account an! And more if the problem persist do Factory Reset Protection or FRP and votes can not add a Gmail and. See what file formats are supported on your phone to Gmail on Android ) and try add.

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