A business’s privacy policy is a written statement that gives a broad picture of its online and offline practices for the collection, use, sharing, and sale of consumers’ personal information. Specifically, you may request that businesses disclose: Businesses must provide you this information for the 12-month period preceding your request. Why is a debt collector still calling me about my debt even though I asked it to delete my information? How can I find data brokers that collect and sell my personal information? You can only sue businesses under the CCPA if certain conditions are met. The link’s title may include “Privacy” or “California Privacy Rights.” In a mobile app, the privacy policy may be linked on the download page for the app or in the app’s settings menu. Businesses may need to ask you for additional information for verification purposes. ANA and other ad associations have previously asked for a delay, first citing the complexity of compliance with a moving target, more recently citing the combination of that moving target and the coronavirus.. If you have any questions please contact: Bilingual Services Program at (916) 210-7580. (To find out how you can learn what specific information a business has collected about you, see the Right to Know section.) Most businesses post their privacy policy on their websites. 7. 5. 8. 8. If this happens, you can sue for the amount of monetary damages you actually suffered from the breach or “statutory damages” of up to $750 per incident. They can extend that deadline by another 45 days (90 days total) if they notify you. Debt Collector Responsibilities, Article 1. What kind of data breach can I sue a business for under the CCPA? What is my right to delete personal information? California voters passed Proposition 24, which makes significant changes, adds new provisions to the CCPA and expands privacy laws. Document Making Devices and Identity Theft - California Penal Code section 483.5, Financial Crime Surveillance Photos and Video - California Government Code section 7480, Foster Youth Identity Theft - California Welfare and Institutions Code section 10618.6, High Technology Theft Apprehension and Prosecution Program - California Penal Code sections 13848-13848.4, Identity Theft Crime Statistics - California Penal Code section 13012.6, Identity Theft Jurisdiction - California Penal Code section 786, federal Fair Credit Reporting Act, section 609(e). How can I stop a data broker from selling my personal information? The Data Broker Registry can be found on the Attorney General’s website at https://oag.ca.gov/data-brokers. Covered businesses under the law will need to put appropriate solutions in place to meet the start of the 2020 effective date in order to be able to handle the right to access, the right to delete, the right to opt-out (or opt-in for children under 16 years of age), and the other requirements of California’s new privacy law. 2. This landmark law secures new privacy rights for California consumers, including: Businesses are required to give consumers certain notices explaining their privacy practices. The data broker analyzes and packages the data for sale to other businesses. If you want to sue for statutory damages, you must give the business written notice of which CCPA sections it violated and give it 30 days to give you a written statement that it has cured the violations in your notice and that no further violations will occur. If you can’t find a business’s “Do Not Sell” link, review its privacy policy, which must include that link. 3. For children who are at least 13 years old but under the age of 16, the opt-in can come from the child. Data brokers are subject to the CCPA. You can also go to a data broker’s website through the link posted on the Registry and find the broker’s privacy policy to learn more about its privacy practices and how to exercise your CCPA rights. Why is a credit reporting agency still giving out my credit information even though I asked it to delete my information? The CCPA requires businesses to give consumers certain information in a “notice at collection.” A notice at collection must list the categories of personal information businesses collect about consumers and the purposes for which they use the categories of information. California law provides certain special protections for the personal information of law enforcement officers, public officials and Safe at Home participants. The state of California has some of the strictest laws on data privacy in the country. Generally, businesses cannot discriminate against you for exercising your rights under the CCPA. (a) "Immediate family" means a law enforcement official's spouse, child, or parent or any other blood relative who lives in the same residence as the law enforcement official. Your driver’s license number, tax identification number, passport number, military identification number, or other unique identification number issued on a government document commonly used to identify a person's identity, Your financial account number, credit card number, or debit card number if combined with any required security code, access code, or password that would allow someone access to your account, Your medical or health insurance information, Your fingerprint, retina or iris image, or other unique biometric data used to identify a person's identity (but not including photographs unless used or stored for facial recognition purposes), If a sale is necessary for the business to comply with legal obligations, exercise legal claims or rights, or defend legal claims, If the personal information is certain medical information, consumer credit reporting information, or other types of information exempt from the CCPA, The categories of personal information collected, Specific pieces of personal information collected, The categories of sources from which the business collected personal information, The purposes for which the business uses the personal information, The categories of third parties with whom the business shares the personal information, The categories of information that the business sells or discloses to third parties, The request is manifestly unfounded or excessive, or the business has already provided personal information to you more than twice in a 12-month period, Businesses cannot disclose certain sensitive information, such as your social security number, financial account number, or account passwords, but they must tell you if they’re collecting that type of information, Disclosure would restrict the business’s ability to comply with legal obligations, exercise legal claims or rights, or defend legal claims, To complete your transaction, provide a reasonably anticipated product or service, or for certain warranty and product recall purposes, For certain internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided, To comply with legal obligations, exercise legal claims or rights, or defend legal claims. The California law on data brokers requires data brokers covered by the law to register with the Attorney General and to provide certain information on their practices. 7. For example, a retailer may contract with a payment card processor to process customer credit card transactions or a shipping company to deliver orders. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. 3. You may request that businesses disclose to you what personal information they have collected, used, shared, or sold about you, and why they collected, used, shared, or sold that information. Obligations of Investigative Consumer Reporting Agencies, Article 2. California privacy law rules took effect Aug. 14 Attorneys foresee increased privacy enforcement Attorney General Xavier Becerra (D) had only the law’s plain language to guide him when he began enforcement July 1. The Attorney General does not represent individual California consumers. You may request that businesses delete personal information they collected from you and to tell their service providers to do the same. There are exceptions to the right to delete. Why did the business deny my request to know? We will update this information periodically. The type of personal information that must have been stolen is your first name (or first initial) and last name in combination with any of the following: This personal information must have been stolen in nonencrypted and nonredacted form. Businesses may need to ask you for additional information for verification purposes. Businesses cannot deny goods or services, charge you a different price, or provide a different level or quality of goods or services just because you exercised your rights under the CCPA. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. For example, it could include your name, social security number, email address, records of products purchased, internet browsing history, geolocation data, fingerprints, and inferences from other personal information that could create a profile about your preferences and characteristics. It is the business that is responsible for responding to consumer requests. However, if a business operates exclusively online, it only needs to provide an email address for submitting requests to know. Businesses can only sell the personal information of a child that they know to be under the age of 16 if they get affirmative authorization (“opt-in”) for the sale of the child’s personal information. Make sure you submit your opt-out request through the “Do Not Sell My Personal Information” link or through another method that the business designates for opt-out requests, which may be different from its normal customer service contact information. 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